Do you provide website migration assistance ?
Yes. BizHostWiz may provide website migration assistance for eligible hosting and server services to help customers move their websites from another hosting provider.
Our technical team can assist with common migration requirements such as website files, databases, hosting configurations, and domain-related setup, depending on the existing environment and selected BizHostWiz service.
Migration assistance may vary by service, hosting platform, website complexity, and server configuration. Additional charges may apply for complex, custom, or large-scale migrations.
For migration support, contact our team before placing your order so we can assess your existing hosting environment and requirements.
Can I migrate my existing website to BizHostWiz ?
Yes. You can migrate your existing website, files, databases, domains, and other hosting-related data to BizHostWiz, subject to compatibility with the selected hosting or server environment.
Migration requirements and the process may vary depending on your current hosting provider, website platform, control panel, application, database, and server configuration.
For eligible hosting services, BizHostWiz may provide migration assistance to help move your website with minimal disruption. For complex, custom, or server-level migrations, additional technical requirements or charges may apply.
Contact our support team before migration so we can review your existing setup and recommend the appropriate migration approach.
Is SSL included with hosting ?
SSL availability depends on the hosting plan and service you select. Where included, SSL helps encrypt the connection between your website and its visitors and enables secure HTTPS access.
For eligible hosting plans, BizHostWiz may provide SSL as part of the hosting service. Additional or premium SSL certificates may also be available depending on your website, security, and business requirements.
Please check the features of your selected plan or contact our support team to confirm SSL availability before purchasing.
Can I upgrade my hosting plan later ?
Yes. You can upgrade your BizHostWiz hosting plan as your website, application, traffic, storage, or resource requirements grow.
Upgrading to a higher plan can provide additional resources, storage, performance, features, or capabilities depending on the selected service.
If your current hosting environment no longer meets your requirements, you can contact our support team to discuss the available upgrade options and the applicable pricing or billing adjustments.
Can I host multiple websites on one hosting plan ?
Yes, you can host multiple websites on a BizHostWiz hosting plan if the selected plan supports multiple domains or websites.
The number of websites you can host depends on the features and resource limits of your selected plan. If your current plan supports only a single website, you may need to upgrade to a plan that supports multiple websites or purchase an additional hosting plan.
For the exact website and domain limits of a specific plan, please check the plan details or contact our support team before placing your order.
What is the difference between Shared Hosting and WordPress Hosting ?
Shared Hosting is a general-purpose hosting environment suitable for different types of websites and applications, while WordPress Hosting is specifically designed for websites built using WordPress.
Shared Hosting can be a good choice if you need a flexible hosting environment for different website technologies. WordPress Hosting is more suitable when your website is built on WordPress and you want an environment focused on WordPress management and performance.
The best option depends on your website platform, technical requirements, expected traffic, and the features included in the selected plan.
What is WordPress Hosting ?
WordPress Hosting is a hosting solution designed specifically for websites built with WordPress. It provides an environment suited to running, managing, and maintaining WordPress websites.
It is suitable for business websites, blogs, portfolios, online stores, content websites, and other WordPress-powered projects.
Depending on the selected plan, WordPress Hosting may include features such as SSL, WordPress installation tools, backups, security features, performance optimization, and technical support.
For larger or more resource-intensive WordPress websites, customers can consider upgrading to a VPS, Dedicated Server, or other higher-resource infrastructure solution.
What is Shared Hosting ?
Shared Hosting is a hosting solution where multiple websites are hosted on a shared server infrastructure while each customer has their own hosting account and allocated resources.
It is generally suitable for personal websites, blogs, portfolios, small business websites, landing pages, and websites with moderate resource requirements.
Shared Hosting is typically easier to manage and more cost-effective than VPS or Dedicated Servers, making it a practical option for customers who do not require dedicated server resources or advanced server-level control.
How do I purchase a hosting or server service from BizHostWiz ?
You can purchase a BizHostWiz service directly through our website by selecting the required hosting, domain, VPS, Dedicated Server, GPU Server, Cloud, Email, Security, or other available solution and completing the order and payment process.
For customized, enterprise, or specialized infrastructure requirements, you can contact our team to discuss your technical requirements, resources, configuration, security needs, and deployment requirements before placing an order.
Once your order and payment are successfully verified, the applicable service will be provisioned according to the selected product and its stated delivery or activation terms.
How do I choose the right hosting or server solution ?
The right solution depends on your website traffic, application requirements, performance needs, storage, security, technical workload, and budget.
For a basic website or small business, Shared or WordPress Hosting may be suitable. For applications requiring more control and dedicated resources, VPS or Dedicated Servers may be a better fit. For AI, machine learning, rendering, and other compute-intensive workloads, GPU Servers can provide specialized computing power.
For larger or specialized requirements, BizHostWiz can also provide Cloud, Managed, Security, Email, Backup, and Custom Infrastructure solutions, depending on your requirements and service availability.
If you are unsure which solution to choose, our support team can help you identify an appropriate option based on your technical and business requirements.
What hosting, cloud, server, and technology services does BizHostWiz offer ?
BizHostWiz provides a broad range of hosting, cloud, server infrastructure, security, and digital technology solutions for individuals, developers, startups, businesses, and enterprises.
Our services may include:
Web Hosting — Shared Hosting and business-focused hosting solutions
WordPress Hosting — Hosting optimized for WordPress websites
VPS Hosting — Virtual private servers for greater control and flexibility
Dedicated Servers — Dedicated infrastructure for demanding workloads and applications
GPU Servers — GPU-powered infrastructure for AI, machine learning, rendering, and other compute-intensive workloads
Cloud Infrastructure — Scalable cloud-based computing and infrastructure solutions
Server Solutions — Managed and specialized server infrastructure for different business requirements
Business Email — Professional email solutions for businesses and organizations
Domain Services — Domain registration, renewal, transfer, and management
Cyber Security — Security solutions designed to help protect websites, servers, applications, and digital infrastructure
Backup & Disaster Recovery — Data protection and recovery solutions where available
SSL & Website Security — SSL certificates and related website security solutions
CDN & Performance Solutions — Website performance, traffic delivery, and optimization services where available
Managed Services — Server management, monitoring, configuration, and technical assistance for eligible services
Enterprise & Custom Infrastructure — Customized infrastructure solutions based on specific technical and business requirements
Our service portfolio is continuously evolving, and availability, features, specifications, and eligibility may vary by product, location, infrastructure, and service plan.
What is BizHostWiz ?
BizHostWiz is a hosting, cloud, server infrastructure, and digital technology solutions provider offering reliable infrastructure and online services for individuals, businesses, developers, and organizations.
Our services include Web Hosting, WordPress Hosting, VPS, Dedicated Servers, GPU Servers, Cloud Infrastructure, Business Email, Domain Services, Cyber Security, and other server and infrastructure solutions designed to help businesses host, secure, manage, and scale their digital operations.
Are backups provided with BizHostWiz hosting ?
Backup availability depends on the hosting plan and service you choose. Where included, backups are designed to help protect website files, databases, configurations, and other supported hosting data.
Backup frequency, retention period, storage, restoration options, and coverage may vary by product and plan. Customers should review the backup features included with their selected service.
BizHostWiz recommends maintaining an independent backup of important business or website data, particularly for critical applications and production environments. Backup availability does not replace the customer's responsibility to maintain appropriate copies of their important data.
Can I register a domain with BizHostWiz ?
Yes. BizHostWiz provides domain registration services for supported domain extensions, allowing you to register and manage your domain from a centralized account.
You can search for your preferred domain name, check its availability, select the available domain extension, and complete the registration process through BizHostWiz.
Domain registration is subject to the applicable registry and registrar rules, registration requirements, pricing, renewal terms, and availability of the selected domain extension.
For complete details, please refer to our Domain Registration & Domain Policy.
Can I transfer my existing domain to BizHostWiz ?
Yes. You can transfer an eligible domain registered with another provider to BizHostWiz, subject to the applicable domain registry and transfer requirements.
Before initiating a transfer, your domain may need to be unlocked and you may need to provide the required authorization or EPP code from your current registrar. Certain domain extensions may have additional transfer requirements or restrictions.
The transfer process, eligibility, pricing, renewal period, and applicable requirements may vary depending on the domain extension and registry rules.
For complete requirements, please refer to our Domain Registration & Domain Policy.
How does domain renewal work ?
Domain renewal extends the registration period of your domain name and helps keep your website, email, and other domain-based services active.
You can renew your domain through your BizHostWiz account before its expiration date. If auto-renewal is enabled, the domain may be renewed automatically using the available payment method, subject to successful payment and the applicable renewal terms.
If a domain expires, it may enter a grace, redemption, or deletion period depending on the domain extension and applicable registry rules. Additional fees or recovery requirements may apply during certain post-expiration stages.
We recommend renewing your domain before its expiration date to avoid service interruption or potential loss of the domain name.
For complete details, please refer to our Domain Registration & Domain Policy.
What happens if my domain expires ?
If your domain expires, your website, email, and other services connected to that domain may stop working or become unavailable.
Depending on the domain extension and registry rules, an expired domain may enter a grace period during which it can still be renewed under the applicable renewal terms. After that, the domain may enter a redemption or recovery period, where additional charges and requirements may apply.
If the domain is not renewed or recovered within the applicable period, it may eventually be deleted and become available for registration by another party.
To avoid interruption or potential loss of your domain, we recommend renewing it before the expiration date and keeping your registered contact and payment information up to date.
For complete details, please refer to our Domain Registration & Domain Policy.
Are domain registration and renewal fees refundable ?
Generally, domain registration and renewal fees are non-refundable because domain registrations and renewals are processed through domain registries and registrars and may not be reversible once completed.
Refund eligibility may vary depending on the domain extension, registrar or registry rules, and applicable law. In certain circumstances, a refund or adjustment may be available where permitted by the applicable domain provider.
For complete details, including applicable exceptions, please refer to our Domain Registration & Domain Policy and Refund & Cancellation Policy.
What uptime does BizHostWiz provide ?
BizHostWiz targets 99.99% uptime for eligible infrastructure and hosting services, subject to the applicable service terms and SLA.
Uptime represents the percentage of time a service remains available and operational during a defined measurement period. Actual service availability may be affected by scheduled maintenance, customer-side configuration, third-party services, network or Internet connectivity, force majeure events, and other exclusions specified in the applicable SLA.
For services covered by a specific Service Level Agreement, uptime commitments and service-credit terms are governed by that SLA.
For complete details, please refer to our Service Level Agreement.
What does the 99.99% uptime guarantee mean ?
A 99.99% uptime guarantee means that, for services covered by the applicable SLA, BizHostWiz targets service availability of 99.99% during the monthly measurement period.
This allows for only a small amount of permitted downtime within a month. For example, 99.99% availability corresponds to approximately 4 minutes and 23 seconds of downtime in a 30-day month, before applicable SLA exclusions are considered.
Uptime calculations are subject to the exclusions, measurement method, and service-credit terms specified in the applicable Service Level Agreement.
The 99.99% uptime commitment does not cover downtime caused by events or circumstances excluded under the applicable SLA, such as scheduled maintenance, customer-side issues, third-party services, or force majeure events.
How does BizHostWiz protect websites and servers ?
BizHostWiz uses a combination of infrastructure security, access controls, monitoring, server-level protections, and security practices to help protect websites, applications, and hosted environments.
Depending on the selected service, security features may include SSL/HTTPS, firewall protection, malware detection, server hardening, access controls, monitoring, backup solutions, and other security measures.
Security features and coverage vary by hosting plan, server type, application, and service configuration. Customers are also responsible for maintaining secure passwords, applications, plugins, software, and access credentials.
For additional protection, BizHostWiz may offer dedicated Cyber Security, Website Security, Backup, and Managed Security solutions based on the customer's requirements and service availability.
What should I do if my website is hacked or infected with malware ?
If you believe your website has been hacked, compromised, or infected with malware, contact BizHostWiz Support immediately and avoid making unnecessary changes to the affected files or server environment.
Our team may review the available logs, hosting environment, suspicious files, security configuration, and other relevant information to help identify and address the issue, depending on your service and support coverage.
You may also need to reset affected passwords, remove malicious code, update outdated software, plugins, themes, applications, and strengthen your security configuration.
For eligible services, BizHostWiz may provide malware removal, website security, server security, backup restoration, or managed security assistance, depending on the selected service and scope of the issue.
Customers remain responsible for maintaining secure credentials, applications, and third-party software hosted on their account.
What payment methods does BizHostWiz accept ?
BizHostWiz accepts the payment methods made available during the checkout process, which may include UPI, debit and credit cards, net banking, and other supported online payment methods.
Available payment options may vary depending on the service, payment gateway, transaction amount, and customer location.
For customized, enterprise, or high-value infrastructure services, additional payment arrangements may be available based on the applicable commercial terms.
All payments are subject to successful verification and the applicable billing, refund, and service terms.
Do you provide a 30-day money-back guarantee ?
Yes. BizHostWiz provides a 30-day money-back guarantee on eligible Shared Hosting and WordPress Hosting plans, subject to the terms and conditions of our Refund & Cancellation Policy.
To qualify, the cancellation and refund request must be submitted within the applicable 30-day period. Certain services, products, promotional plans, domain-related charges, setup or migration services, custom solutions, and other excluded services may not be eligible for a refund.
The 30-day money-back guarantee does not apply to VPS, Dedicated Servers, GPU Servers, or other services specifically excluded under our Refund & Cancellation Policy.
For complete eligibility requirements and exclusions, please refer to our Refund & Cancellation Policy.
Which hosting plans are eligible for a refund ?
The 30-day money-back guarantee is available for eligible Shared Hosting and WordPress Hosting plans, subject to the terms and exclusions stated in our Refund & Cancellation Policy.
The guarantee does not generally apply to VPS, Dedicated Servers, GPU Servers, domain registration or renewal fees, custom or enterprise solutions, setup or migration services, promotional or discounted plans, or other services specifically excluded by the policy.
Refund eligibility is determined based on the service purchased, cancellation date, payment status, and applicable refund terms.
For complete eligibility requirements, please refer to our Refund & Cancellation Policy.
How do I request a refund ?
To request a refund, contact BizHostWiz Support using the email address associated with your account and provide your order or service details along with the reason for cancellation.
Refund requests must be submitted within the applicable refund period and must meet the eligibility requirements of our Refund & Cancellation Policy.
Once your request is received, our team will review the service, payment, cancellation date, and applicable terms. If approved, the refund will generally be processed to the original payment method.
For complete refund eligibility, exclusions, and processing terms, please refer to our Refund & Cancellation Policy.
How long does a refund take ?
Once a refund request is approved, BizHostWiz generally processes the refund to the original payment method within 7–10 business days.
The actual time for the funds to appear in your account may vary depending on the payment gateway, bank, card issuer, or other financial institution involved in processing the transaction.
Refunds are subject to the eligibility requirements, exclusions, and conditions outlined in our Refund & Cancellation Policy.
Do you provide prorated refunds ?
Generally, BizHostWiz does not provide prorated refunds for partially used hosting or service periods.
If you cancel an eligible service, any refund is subject to the applicable refund period, service eligibility, exclusions, and other conditions specified in our Refund & Cancellation Policy.
Services that are not covered by the applicable money-back guarantee, including VPS, Dedicated Servers, GPU Servers, domains, custom solutions, and other excluded services, are not eligible for prorated refunds unless specifically stated otherwise or required by applicable law.
For complete details, please refer to our Refund & Cancellation Policy.
What happens if my hosting subscription is automatically renewed ?
If automatic renewal is enabled, your hosting subscription may be renewed automatically before the current service period expires, using the available payment method associated with your account.
Once a renewal payment is successfully processed, the service will continue for the applicable renewal period. Renewal charges are generally subject to the pricing applicable at the time of renewal.
If you do not want your service to renew automatically, you should disable auto-renewal before the renewal date or contact BizHostWiz Support for assistance.
If an automatic renewal has already been processed, refund eligibility is subject to our 24-hour automatic-renewal refund window and the applicable terms of our Refund & Cancellation Policy.
How do I access my hosting control panel ?
After your hosting service is successfully activated, you can access the applicable hosting control panel using the login details and access information provided with your BizHostWiz service.
Depending on the hosting product, the control panel may be used to manage your website files, databases, domains, email accounts, SSL, backups, security settings, and other hosting features.
For security, keep your control panel credentials confidential and use strong passwords. If you cannot access your control panel or have lost your login details, contact BizHostWiz Support for assistance.
Control panel availability and features may vary depending on the hosting or server plan you have purchased.
How do I change my domain nameservers ?
To connect your domain to a BizHostWiz hosting service, you may need to update the domain's nameservers at your current domain registrar.
You can find the required BizHostWiz nameserver details in your hosting account or service activation information. Log in to your domain registrar, open the domain's DNS or nameserver settings, replace the existing nameservers with the required ones, and save the changes.
Nameserver changes may take some time to propagate across the Internet. During this period, your website or email services may temporarily behave differently depending on DNS caching and propagation.
If you are unsure how to update your nameservers, contact BizHostWiz Support for assistance.
How do I create an email account with BizHostWiz ?
If your BizHostWiz hosting or Business Email plan includes email services, you can create professional email accounts using your hosting control panel or the email management interface provided with your service.
You can create addresses using your own domain, such as info@yourdomain.com, support@yourdomain.com, or sales@yourdomain.com, depending on your business requirements and available mailbox limits.
After creating an email account, you can access it through webmail or configure it in supported email applications and devices using the applicable mail server settings.
Email features, mailbox storage, account limits, and configuration options may vary by plan.
How do I create an email account with BizHostWiz ?
If your BizHostWiz hosting or Business Email plan includes email services, you can create professional email accounts using your hosting control panel or the email management interface provided with your service.
You can create addresses using your own domain, such as info@yourdomain.com, support@yourdomain.com, or sales@yourdomain.com, depending on your business requirements and available mailbox limits.
After creating an email account, you can access it through webmail or configure it in supported email applications and devices using the applicable mail server settings.
Email features, mailbox storage, account limits, and configuration options may vary by plan.
How can I contact BizHostWiz Support ?
You can contact BizHostWiz Support for assistance with hosting, domains, servers, email, billing, technical issues, security concerns, and other services provided by BizHostWiz.
For support and service-related queries, email us at support@bizhostwiz.com with your registered account details, service information, and a clear description of the issue.
For technical issues, including website downtime, server problems, email issues, or security incidents, providing relevant error messages, screenshots, domain names, or other technical details can help our team investigate the issue more efficiently.
Support availability and response times may vary depending on the service, support coverage, and nature of the request.
What should I do if my website or hosting is not working ?
If your website or hosting service is not working, first check whether the issue affects only your website or the entire hosting or server environment.
You can check your domain, DNS settings, SSL configuration, application files, database connection, and any error messages displayed by your website. Avoid making major configuration changes unless you are confident about the cause of the issue.
If the problem continues, you can contact BizHostWiz Support through any of the following support channels:
Email: support@bizhostwiz.com
WhatsApp Support: +91 87501 43726
Live Chat Support: Available through the BizHostWiz website
When contacting support, provide your domain name, service details, error message, screenshot, or other relevant information. This can help our technical team investigate the issue more efficiently.
Our technical team can investigate service-related issues and provide assistance based on your hosting plan and support coverage. If the issue is caused by a third-party application, DNS provider, ISP, or customer-side configuration, additional troubleshooting may be required.
